Who is responsible for personal data?
Our customers are responsible (data controllers) for the personal data entered into the service. Glykol AB processes the data on their behalf (data processor). Glykol AB is also responsible for personal data related to customer relationships, billing and support.
What personal data is processed?
We process limited personal data necessary to provide the service:
– Name
– Email address
– Username and login information
– IP address and technical logs
The service is not intended for sensitive personal data or data about children.
Why do we process personal data?
We process personal data to:
– Provide and operate the service
– Manage customer relationships
– Handle billing and accounting
– Maintain security and system reliability
Legal basis
Processing is based on contract, legal obligations and legitimate interests related to operating and securing the service.
How long is data stored?
Personal data is stored while a customer agreement is active and as required by law. After termination, data is deleted or anonymised within 12 months.
Where is data stored?
Data is stored within the EU. No transfers outside the EU/EEA take place.
Security
We use appropriate technical and organisational security measures such as access controls, encryption, logging, backups and incident management.
Your rights
You have the right to access, correct or request deletion of your personal data, and to object to certain processing. You can also lodge a complaint with the Swedish Authority for Privacy Protection.
Contact
Glykol AB
Pilgrimsvägen 62, 12648 Hägersten, Sweden
Email: peder@glykol.com
Data Protection Officer: Martin Lindqvist